Someone sends you a message:
“I accidentally sent money to you. Please refund me.”
Then comes a screenshot showing the supposed transaction.
Don’t rush.
A screenshot is not proof that money reached your account.
It can be edited, misleading or unrelated to your account.
Check your actual mobile money or banking transaction history using the official app or service channel.
If the money is not there, do not send a refund.
If money has genuinely been credited and the sender claims it was a mistake, contact your bank or mobile money provider through an official channel and ask how the transaction should be handled.
Do not send money to a different number simply because the person tells you to.
Keep records of the messages and transaction details.
And if the person becomes aggressive or insists that you must act immediately, stop engaging.
Think first. Click safe.
When money is involved, don’t trust the screenshot.
Trust the transaction record.
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